Washloo Reviews

Washloo has an overall rating of 4.9 based on 97 reviews. Customer feedback on Washloo is mixed: Washloo reviewers highlight positive aspects like high-quality products, excellent customer service, fast shipping, which strongly appeal to homeowners seeking premium bathroom fixtures and renovations. However, Washloo is often criticized for its limited product range, higher price point, occasional stock issues.

4.9/5.0

97 reviews

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All Washloo Reviews (97)
aleyb32
February 17, 2023
"Our second seat buy"
This is the second seat we've bought, and as always, the service was fantastic along with a top-notch product.
ClaudeBates
February 15, 2023
"Quick Shipping"
Quick shipping, nicely packaged, and about the item, I did my research prior to placing the order ;), I understand what I wanted and the reasons behind it. Keep it up, folks!
tinypanda172
February 15, 2023
"Appreciation for Karen and Oliver's Help"
Big thanks to Karen and Oliver for the top-notch customer service! You were super patient with all my questions. Getting hooked up to the mains water was key, and now the Washloo is running smoothly. This is our second smart toilet, and I gotta say, the Washloo offers great value. Thanks once more!
Arthur.Russell
February 14, 2023
"Honestly, I'm quite happy with it"
Honestly, I'm quite happy with it. It arrived with the incorrect setting for the UK, so the flush wasn’t very effective, you know? After chatting with the folks at Washloo, they clarified what needed to be done, and everything got fixed. The controls are straightforward, and to be real... I should've opted for one of these earlier. Fantastic product!
dealrated
February 10, 2023
"Fantastic service and quick order handling! Much appreciated!"
Super efficient with my order - lightning-fast delivery and super friendly! Thanks a ton for all the help!
greenpanda648
January 30, 2023
"Quick shipping and great folks to work with"
Quick shipping and great folks to work with. The item wasn't set up until a few months post-purchase, but it seems to be functioning just fine.
heavyelephant994
January 28, 2023
"Awesome Support from the Team"
I've been using the Ultra DR for a little over a month now, and I gotta say, it's a fantastic product. Karin really knows her stuff and provided top-notch customer service. I wouldn't go to anyone else for these kinds of products. Huge thanks!
matthewdjmitchell
January 28, 2023
"Fantastic Bidet and Outstanding Support"
We had been on the hunt for an electric bidet for a few months, but there were only a handful available in the UK, especially if you wanted a full unit instead of just a seat. Our preference was for a floor-standing model, ideally tankless. The Washloo company had exactly what we needed, so right before Christmas, we decided to order the Premier all-in-one bidet. The folks at Washloo are truly amazing—super friendly and incredibly helpful. Even during the holiday season when they were closed, they still managed to respond to my emails. Now that’s what I call customer service! As for the bidet itself, it’s something we wish we had gotten ages ago. Just a couple of minor points: the high settings on the seat and dryer can get pretty warm, and the outer toilet lid could’ve been a bit sturdier. All in all, it’s a solid piece of equipment, supported by fantastic customer care.
angrygorilla627
January 26, 2023
"Fast Shipping"
The Washloo bidet seat arrived in under a day after I placed my order, and this was just days ahead of Christmas. Kudos to both Washloo and DHL for that! Communication was top-notch among everyone involved.
PaulaVasquez
January 25, 2023
"Fantastic item and supportive team"
This is a fantastic item and a really supportive company. It's quite a bit of cash to shell out, but I picked Washloo because I was totally sure that if anything went wrong, they'd be there to assist and resolve it, which is super important in today's remote world.
heavyduck248
January 24, 2023
"Fantastic Support from the Team"
The customer support is just fantastic, really helpful advice, and an awesome company to work with. Thanks a bunch!
FernandoGordon
January 23, 2023
"Buying and Installing Three Washloo Bidet Toilet Seats"
Over the last three years, I've purchased three bidet toilet seats from Washloo. One was for a house we’ve since sold, while the other two are for our current place. I’m about to grab a fourth one for a shower room upgrade for a family member. Dealing with Washloo has been a breeze, and their delivery is quick and hassle-free. There’s a little hiccup with the hot air feature on one of the seats, but Washloo assured me it’s an easy fix, and they’ll walk me through it.
blueostrich414
January 19, 2023
"Arrived with minimal paper waste"
Got it the very next day. Simple to install, but I had to call in a plumber and an electrician to get everything connected. Now, we’re all enjoying clean behinds and we’re definitely using way less toilet paper!!!
JuanitaReyes
January 12, 2023
"Great Item"
Great item. Supportive company. Quick to respond customer service. This is the second toilet I’ve purchased from them, and they’ve consistently been super helpful in resolving any issues.
justinbholmes
January 07, 2023
"Thrilled with my new Washloo toilet seat"
I’m really happy with my new Washloo toilet seat. The delivery showed up the very next day. Karen provided awesome service and advice. Definitely the best buy of the year!

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